Inn on Boltwood is a charming 3-star hotel located in an ideal location, known for its exceptional service and comfortable accommodations. Situated in a picturesque setting, this hotel offers a welcoming and cozy atmosphere for both leisure and business travelers. With 342 reviews and an average rating of 4.4 for families and 4.5 for couples, it is evident that guests have had positive experiences at the Inn on Boltwood. The hotel aims to provide a delightful and memorable stay for all its guests, with well-maintained facilities and attentive staff. Whether visitors are exploring the local area or attending a special event, the hotel provides a convenient and relaxing retreat. With a focus on quality and guest satisfaction, Inn on Boltwood is a top choice for those seeking a comfortable and enjoyable stay.
![](https://static.where-e.com/United_States/Massachusetts/Hampshire_County/Inn-On-Boltwood_543ab4ae9732d1fa2f865a7b0a095ab5.jpg)
Reviews
Had brunch there recently. The place was empty yet it took 40 minutes to receive eggs, which were poorly done. When we inquired what the hold up was, we were told they were out of Benedict sauce, and did we want to change order. Since we waited so long already, my friend said bring it without sauce. Then we waited another 20 minutes till food came out. The experience went from expecting a nice brunch, to being agrivated. Definitely not fulfilling our expectation to eat at The Inn at Boltwood. In the end they did comp my friends meal, but it soured the luncheon for both of us. Will not be going back.
My husband and I got married at the Inn two weeks ago and I would not recommend having your wedding here. Although the location and the physical Inn itself is gorgeous, the service in the year/months/weeks leading up to the wedding and on our wedding day was extremely disappointing.
I'll start with the great. Bill and the entire catering team were absolutely amazing and made our day. The time spent on making sure every detail was perfect for us was unmatched and the catering team was a joy to interact with!
Other than the above, planning our wedding felt like a nightmare. It was not easy to get in touch with the event coordinator and when we did, it was made clear our wedding was forgotten about. There are numerous expenses we felt were unnecessary (we paid per chair and delivery for ceremony chairs, paid per each fan used, etc.). When we arrived, it took us over 30 minutes to be checked in and the small amount of room blocks we were given were not located together. I could write forever about how disappointing the hospitality was at the Inn. We were never made to feel special or cared about before, during or after our wedding (except by the catering manager) and that's unacceptable for a venue that promotes themselves for weddings and events. There were too many interactions with staff that were rude, incompetent and/or disrespectful for us to leave anything more than two stars. We made the best of our day and spent it with our amazing friends and family but I would think twice before ever booking an event here.
My wife and I got married here just recently (Oct 2023). The location, the actual Inn itself, and the catering staff were the bright spots here. Bill and the catering team went about and behind and did a great job.
Everything else though was downright abysmal. Months leading up to our wedding we changed wedding coordinators who seemingly had no idea what contract we had, the type of wedding we wanted, etc. Continually our contract was changed or incorrect based on what we had discussed with the coordinators. The room for my wife to get ready in the night before was 400$ more than what we were told when we signed our contract.
During the day of the wedding, we saw our coordinator once, Bill with catering did most of the organizing and managed the flow of things. All of the planning we filled out months before on their paperwork was never discussed or happened (i.e., our first dance, the cake cutting, etc). We didn’t even get our cake back after they cut it.
Honestly I could go on for a few more paragraphs, but in a word I would say do not waste your time or money here. Everything felt so disorganized that my wife and I ended up running how things went, which made the whole event more stressful for us and our families.
A special thanks to the Inn on Boltwood and their incredible staff for a wonderful (and last minute) birthday night. When our accommodations fell through elsewhere, the Inn on Boltwood provided us with a gorgeous suite overlooking the …
Beautiful, cousy hotel in the middle of beautiful Amherst downtown. We have been there before and it is always such a pleasant stay. Highly recommended for visits with family, friends or even solo trips. The rooms are cousy and very well decorated.
I can't imagine anything more central than The Inn, for Amherst and it's a very nice, old school type hotel. I was there to watch some college soccer and the proximity for Amherst College and nearby restaurants and cafes, is …
The Inn is a truly lovely setting with modern updates to a stately old building. Service is friendly and welcoming, amenities such as The NY Times in the lobby are a nice touch (and hard to find in many hotels these days), and complimentary …
Great old building. Very nice and kept up. Nice bar and dinning area.
Location
30 Boltwood Ave, Amherst, MA 01002, United States
Hours
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Monday
03:00 PM - 12:00 PM
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Tuesday
03:00 PM - 12:00 PM
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Wednesday
03:00 PM - 12:00 PM
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Thursday
03:00 PM - 12:00 PM
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Friday
03:00 PM - 12:00 PM
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Saturday
03:00 PM - 12:00 PM
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Sunday
03:00 PM - 12:00 PM
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